Shipping policy

Processing Time

Orders are processed within 1-2 business days of harvest confirmation. Because our produce is sourced fresh to order, boxes ship on a set weekly or bi-weekly schedule rather than immediately upon purchase. You will receive an email with your specific ship date after placing an order.

Shipping Area

We currently ship within the contiguous United States. We are unable to ship to Alaska, Hawaii, U.S. territories, PO boxes, or international addresses at this time.

Shipping Method & Delivery Time

Boxes are shipped via insulated, temperature-appropriate packaging to help preserve freshness in transit. Standard transit time is 1-3 business days depending on your location. To protect quality, we ship early in the week (Monday-Wednesday) so boxes do not sit in transit over a weekend.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and box size.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Delays

Because we ship living, perishable produce, we monitor weather and carrier conditions closely and may adjust ship dates to protect product quality. We are not responsible for delays caused by the carrier or events outside our control, but we will notify you of any known delays affecting your order.

Damaged or Missing Items

Please inspect your box upon arrival. If any items arrive damaged, spoiled, or missing, contact us within 48 hours at hello@adamaharvest.com with your order number and a photo of the issue, and we will make it right.

Address Changes

If you need to update your shipping address, please contact us at hello@adamaharvest.com as soon as possible. We cannot guarantee changes once an order has shipped.